Terms of Service

Terms & Conditions

APV Solar Inc. dba Solar Permit Specialists (“SPS”)

Version: 2026.03.18

These terms govern all past, current, and future submissions from any client (“Client”) to SPS. By submitting a job, creating an account, or making a payment, Client agrees to be legally bound by these Terms and Conditions.


1. Responsibility for Submissions

Client is solely responsible for all submissions made under their account, including those submitted by employees, subcontractors, or other representatives. If a third party submits a job without formal written authorization, the Client remains responsible unless prior notice was provided to SPS.


2. Scope of Work

SPS provides permitting services, which may include:

  • Drafting and designing plans

  • Completing and submitting permit applications

  • Coordinating with jurisdictions

  • Responding to corrections

  • Creating placards and labels

  • Courier deliveries

SPS operates using high industry standards but does not guarantee timelines, as jurisdictional processing is beyond SPS’s control.


3. Estimated Fees & Payment Policy

Most clients must pay:

  • 50% of the estimated SPS service fee

  • 100% of the estimated jurisdictional or permit-related fees upfront

These are estimates only, not binding quotes. Final costs may vary based on job complexity, changes, and jurisdictional demands.

After project completion, SPS will issue a final invoice for:

  • Remaining SPS service fee

  • Actual permit, engineering, or jurisdictional fees paid on Client’s behalf

Payment terms are Net 15 from invoice date. Late payments incur a 10% late fee. SPS may shorten terms to Cash on Delivery (COD) or require upfront payment for future work. Credit card payments may be subject to up to 5% processing fees.


4. Project Cancellation, Refunds, and Non-Payment

If Client fails to pay on time, SPS may:

  • Suspend or cancel work

  • Cancel permits or applications, subject to jurisdictional policies

  • Refund the project minus all costs incurred

  • File preliminary liens or refer accounts to collections

Client is responsible for all legal, administrative, and collection-related costs, including but not limited to collection agency fees, attorney’s fees, court costs, and internal administrative time incurred by SPS in pursuing unpaid balances.


4A. Refund Policy

Service Deposit
A deposit equal to 50% of the SPS service fee is required to initiate work and reserve project scheduling. This deposit is non-refundable once work has commenced, as it covers administrative time, project setup, and allocated resources.

Estimated Permit Fees
Permit and jurisdictional fees collected are estimates and are collected in advance for third-party costs. Actual fees may vary depending on jurisdictional requirements.

  • If permit fees have already been submitted or paid to a jurisdiction or third party, those amounts are non-refundable.

  • If a project is canceled prior to submission, any unused permit funds will be refunded, less any reasonable administrative, processing, research, or preparation costs incurred by SPS.

Refund Request Deadline
All refund requests must be submitted in writing within 90 days of project cancellation, defined as the date the Client provides written notice to SPS. Requests submitted after this period may be denied.


5. Verification & Communication Rights

SPS reserves the right to contact third parties, including property owners and customers of the Client, to verify payment status or project authorization. Client waives all claims of interference or breach of confidentiality in these cases.


6. Change Orders and Rework

Changes to layout, scope, equipment, or jurisdiction after work begins may incur additional charges. SPS reserves the right to invoice for such changes based on time and complexity.


7. Accuracy of Client-Provided Information

Client is responsible for ensuring accuracy of all submitted data. SPS is not liable for delays, failed inspections, or costs resulting from inaccurate or incomplete information.


8. No Warranty on Approval or Timing

SPS cannot guarantee permit approval, review outcomes, or timelines. Jurisdictional rejections or delays do not constitute service defects and are not grounds for refund or non-payment.


9. Ownership of Deliverables

All deliverables (plans, diagrams, applications, etc.) created by SPS are the property of the Client, excluding any proprietary templates, tools, or systems developed and retained by SPS.


10. Chargebacks & Dispute Resolution

Client agrees not to initiate chargebacks through financial institutions. Billing concerns must be addressed directly with SPS. Unauthorized chargebacks may result in a $100 fee and immediate service suspension.

Client acknowledges that all deposits and fees are subject to the refund policy outlined herein and agrees that disputes regarding earned fees must be addressed directly with SPS prior to initiating any financial dispute or chargeback.


11. Project Abandonment

If the Client fails to respond or provide necessary information for 30 days, SPS may consider the project abandoned and invoice for completed work. Permits may be canceled accordingly.


12. Insurance

SPS shall maintain general liability insurance during the term of the agreement. Proof of insurance will be provided upon reasonable request.


13. Force Majeure

SPS is not liable for delays due to causes beyond its control, including but not limited to natural disasters, blackouts, public health emergencies, or jurisdiction closures.


14. Agreement Applicability

These terms apply to all submissions, past and future, and override any conflicting oral or written communications. SPS may update these terms at any time.


15. Responsibility for Authorized and Unauthorized Submissions

Clients are bound by submissions from anyone acting under their company name, job site, or email domain. Claims of unauthorized employee action do not excuse payment. Client is responsible for all personnel using SPS services.


16. Account Creation and Binding Authority

Any user who creates an account, submits work, or communicates with SPS on behalf of a company or owner-builder is presumed to have authority to bind the Client. SPS is not required to verify internal roles unless informed in writing.


17. Owner-Builder Projects and Client Responsibilities

Owner-builders are held to the same obligations as contractors. SPS is not responsible for training or managing owner-builders. Delays or misunderstandings caused by inexperience do not excuse non-payment.


18. Corrections Are Standard and Not Grounds for Non-Payment

Jurisdictional corrections are common. SPS will respond to corrections professionally, but their existence does not justify refusal to pay. Corrections due to jurisdiction interpretation, updated codes, or Client error are billable.


19. No Refunds for Jurisdiction Denial or Abandonment

Permits denied due to zoning, abandonment, or client non-responsiveness are non-refundable. SPS will invoice for all completed work and fees paid.


20. Resubmittals and Jurisdiction-Specific Revisions

Multiple rounds of jurisdiction-mandated revisions may result in additional charges if outside of normal review scope.


21. Turnaround Time Disclaimer

SPS processes all requests as quickly as possible, but does not guarantee specific delivery dates due to jurisdiction processing time, workload, or delays from Client.


22. Legal Venue and Governing Law

This agreement is governed by California law. Disputes shall be resolved in the county where SPS is headquartered.


23. Marketing & Portfolio Use

SPS may use anonymized project content for portfolio or promotional purposes unless prohibited in writing.


24. Entire Agreement Clause

These Terms & Conditions represent the full agreement between SPS and the Client. No oral or outside agreement shall modify these terms unless signed by both parties in writing.


25. Enforceability for Bond and Legal Disputes

This Agreement shall be treated as a legally binding contract between SPS and the Client for the purposes of any legal, financial, or regulatory dispute, including but not limited to bond claims, collections, or lien enforcement.


26. Bond Claims and Recovery Costs

In the event SPS initiates recovery through a contractor bond, lien, or similar legal remedy due to non-payment:

  • Client agrees to pay all associated costs incurred by SPS, including administrative processing, documentation, filing fees, and time required to pursue recovery

  • A minimum administrative fee of $250 will be applied to cover the cost of preparing and processing such claims, in addition to any third-party or legal costs

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