Terms of Service

**Terms & Conditions**
**APV Solar Inc. dba Solar Permit Specialists (“SPS”)**

Version: 2025.05.17

These terms govern all past, current, and future submissions from any client (“Client”) to SPS. By submitting a job, creating an account, or making a payment, Client agrees to be legally bound by these Terms and Conditions.

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**1. Responsibility for Submissions**
Client is solely responsible for all submissions made under their account, including those submitted by employees, subcontractors, or other representatives. If a third party submits a job without formal written authorization, the Client remains responsible unless prior notice was provided to SPS.

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**2. Scope of Work**
SPS provides permitting services, which may include:

* Drafting and designing plans
* Completing and submitting permit applications
* Coordinating with jurisdictions
* Responding to corrections
* Creating placards and labels
* Courier deliveries

SPS operates using high industry standards but does not guarantee timelines, as jurisdictional processing is beyond SPS’s control.

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**3. Estimated Fees & Payment Policy**
Most clients must pay:

* 50% of the estimated SPS service fee
* 100% of the estimated jurisdictional or permit-related fees upfront

These are estimates only, not binding quotes. Final costs may vary based on job complexity, changes, and jurisdictional demands.

After project completion, SPS will issue a final invoice for:

* Remaining SPS service fee
* Actual permit, engineering, or jurisdictional fees paid on Client’s behalf

Payment terms are Net 15 from invoice date. Late payments incur a 10% late fee. SPS may shorten terms to Cash on Delivery (COD) or require upfront payment for future work. Credit card payments are subject to up to 5% processing fees.

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**4. Project Cancellation, Refunds, and Non-Payment**
If Client fails to pay on time, SPS may:

* Suspend or cancel work
* Cancel permits or applications, subject to jurisdictional policies
* Refund the project minus all costs incurred
* File preliminary liens or refer accounts to collections

Client is responsible for all legal, administrative, and collection-related costs.

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**5. Verification & Communication Rights**
SPS reserves the right to contact third parties, including property owners and customers of the Client, to verify payment status or project authorization. Client waives all claims of interference or breach of confidentiality in these cases.

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**6. Change Orders and Rework**
Changes to layout, scope, equipment, or jurisdiction after work begins may incur additional charges. SPS reserves the right to invoice for such changes based on time and complexity.

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**7. Accuracy of Client-Provided Information**
Client is responsible for ensuring accuracy of all submitted data. SPS is not liable for delays, failed inspections, or costs resulting from inaccurate or incomplete information.

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**8. No Warranty on Approval or Timing**
SPS cannot guarantee permit approval, review outcomes, or timelines. Jurisdictional rejections or delays do not constitute service defects and are not grounds for refund or non-payment.

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**9. Ownership of Deliverables**
All deliverables (plans, diagrams, applications, etc.) created by SPS are the property of the Client, excluding any proprietary templates, tools, or systems developed and retained by SPS.

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**10. Chargebacks & Dispute Resolution**
Client agrees not to initiate chargebacks through financial institutions. Billing concerns must be addressed directly with SPS. Unauthorized chargebacks may result in a \$100 fee and immediate service suspension.

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**11. Project Abandonment**
If the Client fails to respond or provide necessary information for 30 days, SPS may consider the project abandoned and invoice for completed work. Permits may be canceled accordingly.

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**12. Insurance**
SPS shall maintain general liability insurance during the term of the agreement. Proof of insurance will be provided upon reasonable request.

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**13. Force Majeure**
SPS is not liable for delays due to causes beyond its control, including but not limited to natural disasters, blackouts, public health emergencies, or jurisdiction closures.

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**14. Agreement Applicability**
These terms apply to all submissions, past and future, and override any conflicting oral or written communications. SPS may update these terms at any time.

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**15. Responsibility for Authorized and Unauthorized Submissions**
Clients are bound by submissions from anyone acting under their company name, job site, or email domain. Claims of unauthorized employee action do not excuse payment. Client is responsible for all personnel using SPS services.

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**16. Account Creation and Binding Authority**
Any user who creates an account, submits work, or communicates with SPS on behalf of a company or owner-builder is presumed to have authority to bind the Client. SPS is not required to verify internal roles unless informed in writing.

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**17. Owner-Builder Projects and Client Responsibilities**
Owner-builders are held to the same obligations as contractors. SPS is not responsible for training or managing owner-builders. Delays or misunderstandings caused by inexperience do not excuse non-payment.

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**18. Corrections Are Standard and Not Grounds for Non-Payment**
Jurisdictional corrections are common. SPS will respond to corrections professionally, but their existence does not justify refusal to pay. Corrections due to jurisdiction interpretation, updated codes, or Client error are billable.

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**19. No Refunds for Jurisdiction Denial or Abandonment**
Permits denied due to zoning, abandonment, or client non-responsiveness are non-refundable. SPS will invoice for all completed work and fees paid.

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**20. Resubmittals and Jurisdiction-Specific Revisions**
Multiple rounds of jurisdiction-mandated revisions may result in additional charges if outside of normal review scope.

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**21. Turnaround Time Disclaimer**
SPS processes all requests as quickly as possible, but does not guarantee specific delivery dates due to jurisdiction processing time, workload, or delays from Client.

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**22. Legal Venue and Governing Law**
This agreement is governed by California law. Disputes shall be resolved in the county where SPS is headquartered.

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**23. Marketing & Portfolio Use**
SPS may use anonymized project content for portfolio or promotional purposes unless prohibited in writing.

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**24. Entire Agreement Clause**
These Terms & Conditions represent the full agreement between SPS and the Client. No oral or outside agreement shall modify these terms unless signed by both parties in writing.

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**25. Enforceability for Bond and Legal Disputes**
This Agreement shall be treated as a legally binding contract between SPS and the Client for the purposes of any legal, financial, or regulatory dispute, including but not limited to bond claims, collections, or lien enforcement.